A latest Home windows 11 replace (which additionally got here to Windows 10) has been inflicting some severe issues for some customers – and it appears Microsoft is making an attempt to go the buck.
As Bleeping Computer reports, some individuals who put in the non-obligatory August 2023 updates for Windows 11 or Home windows 10 have been getting the dreaded Blue Display screen of Loss of life, the place their PC stops responding, with the error being labelled as an ‘UNSUPPORTED_PROCESSOR’ subject.
In a statement posted on its ‘Launch Well being’ web site, that tracks recognized points, Microsoft states that the “’UNSUPPORTED_PROCESSOR’ error was not attributable to points in KB5029351 and is restricted to a selected subset of processors.”
Microsoft claims it’s “collaborating with system producers (OEMs)” by pausing the replace being supplied to Home windows units that could be affected.
If the KB5029351 is already put in and inflicting a difficulty, it should mechanically uninstall, which ought to repair the difficulty.
Whose fault is it anyway?
Microsoft is often fairly good at being clear about Windows 11 problems, so it’s attention-grabbing that with this one, it’s saying that the error isn’t being triggered “by points in KB5029351” and that you must “contact your system’s processor producer” if the issue persists.
That appears to be washing its fingers of the issue a bit. In spite of everything, this subject solely impacts the KB5029351 replace – and presumably these unsupported processors work wonderful with different Home windows 10 and Home windows 11 updates.
You’d additionally assume it might be simpler for Microsoft to launch an replace that was supported by these processors, moderately than have the processor makers construct their chips to be suitable with all future Home windows updates.
All of it appears a bit odd, however there should be some reasoning behind Microsoft’s blame recreation. The excellent news, a minimum of, is that this solely impacts an non-obligatory replace, which implies it’s not going to be pressured on you, and the repair appears comparatively simple to use.
Whether or not or not system producers shall be proud of Microsoft pointing the finger at them over this newest Home windows 11 drawback, nonetheless, is one other story.
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