Following final month’s reveal of Microsoft 365 Copilot, a prompt-powered artificially clever (AI) productivity tool powered by OpenAI’s ChatGPT expertise, Microsoft has introduced that it’ll even be including the tech to its Viva buyer expertise instrument.
In a blog post (opens in new tab), Microsoft means that the addition of AI to Viva will “prioritize each productiveness and worker engagement”. Copilot will probably be coming to all facets of Microsoft Viva, from Objectives, to Have interaction, Matters and Solutions.
The tech big additionally unveiled Viva Glint, an worker suggestions platform, which can even see Copilot integration. AI, it prompt, will enable corporations to sift successfully via worker feedback and determine key areas for enchancment just by utilizing “pure language”.
Copilot and worker engagement
It’s clear that Copilot’s fundamental attraction is to avoid wasting staff time by finishing menial duties with ease.
In the identical method as different Microsoft 365 apps with Copilot integration, Viva will be capable to produce draft content material, akin to suggestions for enterprise goals and figuring out obstacles, based mostly on human prompts or prior paperwork.
However Microsoft additionally believes that staff will profit from “upleveled communication”, basically, feeling related to their bosses. In its latest Work Trend Index (opens in new tab), revealed in April 2023, it claimed to have discovered a correlation between worker engagement and an organization’s monetary efficiency.
To this finish, Copilot in Viva Have interaction will enable employers to have posts and responses written for them, and let GPT-4 resolve how one can personalize messages with reference to tone, size, and sentiment.
“In at this time’s fast-paced enterprise world, worker productiveness is seen as key to driving efficiency—and that’s definitely true. However it’s essential to do not forget that productiveness alone can not result in sustained success,” Kirk Koenigsbauer, Company Vice President for Microsoft 365 stated within the firm weblog.
“With Copilot, Microsoft Viva takes benefit of next-generation AI to speed up this new efficiency equation, the place engagement and productiveness result in higher enterprise outcomes and success.”
Now, if I cared a jot about feeling “related to” and impressed by my bosses, I’d most likely be a bit skeptical to be taught that their heartfelt, heat put up about this quarter’s outcomes (or no matter) had been truly AI-generated. It’d present {that a} company setting constructed on positivity was utterly artificial. However what do I do know?
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