If you have not but put in Meta Quest 3 update v62, you would possibly wish to preserve it that method for some time longer. That’s as a result of some customers who’ve downloaded the replace, which was launched final month, have been suffering from an annoying warning popup telling them there’s mud or particles of their USB port, when this isn’t the case.
What makes this popup particularly annoying is that even when you attempt to dismiss the inaccurate warning it’ll reappear repeatedly, leaving the headset feeling “primarily nugatory” in accordance with some disgruntled Meta Quest 3 prospects.
It’s not clear what’s inflicting the problem – I haven’t seen the popup in any respect, and I’ve been utilizing my Quest 3 every single day for my VR fitness experiment, and anecdotal accounts from social media recommend that even when two individuals are utilizing the headset in comparable methods, one might even see the popup whereas the opposite would not. However now there’s some doubtlessly excellent news from Meta.
On the primary Meta Community Forum page the place individuals have been sharing their experiences, an official Meta Quest Assist moderator has shared an replace saying “Difficulty Replicated. Repair In Progress.”
Whereas that is nice information for the numerous Quest 3 customers aggravated by the bogus USB-C port warning, the moderator harassed that the staff doesn’t but have a timeline for when a repair shall be accessible – simply that they have been capable of replicate the problem, and have began to check attainable options.
This vagueness has resulted in undertandable annoyance amongst these affected – particularly those that have been having troubles with the warning message for over six weeks since v62 rolled out. Within the discussion board thread linked above, we’ve seen individuals threatening to by no means purchase Meta VR tech ever once more, recommending that individuals file chargebacks on the bank card they purchased the headset with, and customarily venting their frustrations with the problem.
In the event you’re on this boat, is there something you are able to do?
What are you able to do to keep away from the Quest 3 bug?
As we mentioned above, as a result of there’s no apparent trigger for this difficulty it’s robust for us to suggest what you are able to do to keep away from it. The primary piece of recommendation we can provide is to not replace to v62 when you haven’t already.
In the event you’ve already up to date to v62, primarily based on what we have seen on the group thread we’d recommend solely utilizing the official Meta Quest 3 charging cable together with your headset, as some individuals have steered that third-party cables have been a reason behind their issues. We’d additionally suggest utilizing for headset for standalone experiences relatively than wired ones to keep away from setting off the popup.
If the popup is showing for you, nevertheless, then there doesn’t look like a lot you are able to do past attempting to push by way of it. We’ve seen some individuals say it solely seems when their headset is 80-100% charged – so that you may need success when you do not absolutely recharge your Quest 3 between periods – and a few individuals have mentioned rebooting their gadget triggered it to go away (although others have mentioned it had zero impact).
Sadly, these are the very best options we are able to provide you with till Meta releases a correct replace, so hopefully one isn’t too distant – though given the vagueness of the timeline Meta has supplied, who is aware of how lengthy we’ll be ready.
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