Windows 11 and Windows 10 users are reportedly experiencing a puzzling state of affairs whereby an undesirable HP app is being put in on their techniques with out their data.
Windows Latest flagged up this somewhat peculiar downside that affected the author’s PC, in addition to others in keeping with studies.
The applying in query is HP Good, and we’re informed it’s being errantly put in from the Microsoft Retailer. It’s an app which permits for controlling HP printers or MFDs (multifunction devices that also scan), and it’s being put in on non-HP PCs and likewise these not related to an HP printer, which is fairly mystifying.
It isn’t clear why this set up is occurring, however there are reports of it occurring on Windows 11 23H2, 22H2, and Windows 10 (on Reddit and elsewhere, in addition to from Home windows Newest).
Home windows Newest has been in contact with Microsoft about the issue, and the software program large stated it was conscious of those studies, and will probably be in contact quickly to share additional particulars on the matter.
Evaluation: Not so sensible transfer
That is an odd one, for positive, however it appears Microsoft has an investigation underway and we’ll get the outcomes of that quickly sufficient. Keep tuned.
When you’re interested in whether or not you’ve been affected, you’ll be able to simply soar into the Begin menu and scroll right down to the ‘H’ part of the app record to see if HP Good is current. In that case, the treatment is straightforward sufficient – excellent click on on the entry for the app, and choose uninstall. (The app may additionally be current below the ‘not too long ago added’ part on the high of the menu).
Whether or not the app might find yourself being put in once more after you take away it isn’t made clear. At any price, we’d think about Microsoft could have the answer to this one earlier than lengthy.
It must be famous that previously there’ve been complaints of the HP Good app being put in on PCs when individuals have, for instance, taken their laptop to a good friend’s home and gone on a community that has an HP printer. In different phrases, Home windows detects the presence of the HP printer after which robotically grabs the app. So maybe what’s happening here’s a false detection of HP {hardware} triggering the set up, however we’re simply guessing right here.
Actually, there ought to by no means be a case the place software program is put in with out the consumer’s data, and there ought to at all times be a immediate to point out what’s about to occur, and to test that it’s okay to go forward with the set up.
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